Privacy Policy for Lunoryxa

Last updated: 2025

1. Introduction

Your privacy is important to us. Lunoryxa, located at 1468 Oakview Avenue, Vancouver, BC V5K 1A1, Canada (Business ID: 522784262), phone +14163312039, provides this privacy policy to explain how we collect, use, share, and protect personal data.

2. Information We Collect

We may collect information you provide directly, such as name, email address, phone number, and event preferences. We also collect technical data automatically, including IP address, browser type, device information, and browsing patterns on our platform.

3. Use of Cookies

We use cookies and similar tracking technologies to improve user experience, analyze site performance, and personalize content. Cookies are small text files placed on your device. You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

4. How We Use Information

• To respond to inquiries and provide customer support;
• To manage event registrations and updates;
• To send newsletters and marketing communications (you may opt out at any time);
• To analyze trends and improve our services;
• To ensure security and prevent unauthorized access.

5. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, erase, restrict processing, and data portability. To exercise your rights, please Contact Us. We will respond within one month of your request.

6. Data Retention

We retain personal data only as long as necessary for the purposes described and to comply with legal obligations. We will securely delete or anonymize data that is no longer required.

7. Third-Party Services

We may share information with trusted service providers who assist with website hosting, data analysis, and customer support. These providers are bound by confidentiality obligations and may not use data for other purposes.

8. Security Measures

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is entirely secure.

9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from minors. If we learn we have collected data from a minor, we will take steps to delete it.

10. Changes to This Policy

We may update this policy periodically. The date at the top will reflect the latest version. Please review this page regularly.

11. Contact Information

If you have questions or concerns about this privacy policy, please Contact Us or reach us at:

Address: 1468 Oakview Avenue, Vancouver, BC V5K 1A1, Canada
Phone: +14163312039
Business ID: 522784262